Grievance Redressal Policy

This Grievance Redressal Policy (hereinafter referred to as the “GR Policy”) is an electronic record under the Information Technology Act, 2000, and rules/regulations made thereunder as applicable concerning electronic records. This GR Policy is generated by a computer system and does not require any physical or digital signature.

About Zayan Furniture

Zayan Furniture, having its registered office at 1st Floor, Plot No 45, Near Roopa Printers, Rose Valley Layout, Bismillah Nagar, Hosur, Krishnagiri, Tamil Nadu, 635109, India (hereinafter referred to as “Zayan Furniture”, “Company”, “we”, “our”, or “us”) operates the e-commerce website www.zayanfurniture.com
and any successor site, related domains, sub-domains, sites, services, and tools (hereinafter referred to as the “Website”). The Website allows users (hereinafter referred to as “User” or “You”) to browse and order online the products offered for sale (hereinafter referred to as the “Services”).

T&C and This Policy

This GR Policy should be read in conjunction with the Terms & Conditions. If you do not agree or cannot comply with the T&Cs, please refrain from using the Website.

Privacy Policy and This GR Policy

This GR Policy should also be read alongside our Privacy Policy. By accessing the Website, you acknowledge that you have read, understood, and accepted the terms of this Policy. We may provide additional notices to update you about amendments from time to time.

Discretion of Zayan Furniture

All terms and conditions stated herein are non-negotiable. Zayan Furniture reserves the sole discretion to terminate any program, or alter any offer or service as required, with or without prior intimation.

Grievance Redressal Mechanism

The User may lodge a complaint with the Grievance Redressal Officer. The Officer will acknowledge receipt of the complaint promptly and ensure the complaint is resolved as quickly as possible.

Zayan Furniture will take all reasonable and practicable measures to remove or disable access to content that exposes private areas, depicts individuals in full or partial nudity, sexual acts, or impersonation in any electronic form, including artificially morphed images. This includes content hosted, stored, or published by us.